Support
How can we help?
Answers to the most common questions. Still stuck? Email us and we'll get back to you.
Frequently asked questions
My Golden Watering Can is missing.
Tap Restore Purchases at the bottom of the Shop (💎, top right) or in Settings (⚙︎, top left). Purchases are tied to your Apple Account and can be restored on any device signed in with the same account.
I bought a gem pack but the gems didn't arrive.
Close and reopen the app. Unfinished purchases are processed automatically at launch.
If it still doesn't work, email us the date of the purchase at the address below.
How much does my garden earn while I'm away?
Your garden keeps growing for up to 2 hours after you close the game, or up to 12 hours with the Golden Watering Can. When you come back you can collect it, or spend 10 gems to collect double.
What happens when I Harvest?
Harvest resets your plants, coins and tools, and gives you Golden Seeds based on how much you earned this run. Each seed permanently boosts all output by 10%.
You keep your gems, Golden Seeds, purchases and quest progress.
Does my progress move to another device?
Not yet. Progress is stored only on the device you play on. The Golden Watering Can can be restored on every device.
Does the game need the internet?
No. You only need a connection to the App Store when making a purchase.
How do I turn off the sound?
Tap ⚙︎ in the top left to turn sound effects, music and haptics off separately. The game also respects your silent switch and never interrupts your own music.
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